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Parents
Family Access Toolkit for Parents & Guardians
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You are the single most important factor in your child's education. With Family Access, you can play an even bigger role in the learning process.
Videos
Intro to the Toolkit
You've been there since the beginning. Let us help you stay connected to your child's educational journey.
Resume
Watch the video
Family Access Overview
There's a lot of information out there in Family Access. Do you know what's available to you as a parent? Take a look!
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Parent Portal Playbook
As a parent, what is your role in the learning process? Here's what the research says you can do to have the most positive impact on your child's educational career.
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Power-Up: Absence Requests
If your child won't be in school, you can let the office know via your mobile app. Learn how in this 60-Second Power-Up!
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Power-Up: Account Settings
With Family Access, you can determine which alerts you receive about your child, how you’re notified, and in what language the information is displayed. Learn how in this 60-Second Power-Up!
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Power-Up: Calendar
Use your Family Access calendar to stay on top of your child’s important dates and reminders – from tests and due dates to field trips and sporting events. Learn how in this 60-Second Power-Up!
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Watch the video
Power-Up: Career Plans
With Career Plans, you can monitor your child's progress toward graduation and work together to create a long-term curriculum plan. Learn how in this 60-Second Power-Up!
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Power-Up: Downloading the App
You do most everything from your phone. Why not use it to check Skyward too?
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Power-Up: Food Service
Don’t play ketchup with lunch accounts. Once you’ve mustard Family Access, keeping track of balances and purchases will be a piece of cake. Learn how in this 60-Second Power-Up!
Resume
Watch the video
Power-Up: Grades
With Family Access, you can get an up-to-date look at your child's grades, upcoming assignments, progress toward graduation, and more... Learn how in this 60-Second Power-Up!
Resume
Watch the video
Power-Up: Messaging
With the social media-inspired message center in Family Access, you can stay in touch with teachers, coaches, and administrators. Learn how in this 60-Second Power-Up!
Resume
Watch the video
Power-Up: Mobile Food Service Payments
How convenient would it be to load your child's lunch account right from your phone? Now you can, with Family Access. Learn how in this 60-Second Power-Up!
Resume
Watch the video
Power-Up: New Student Registration
Get your new school experience off on the right foot by enrolling your child online through Family Access. Learn how in this 60-Second Power-Up!
Resume
Watch the video
Power-Up: Online Enrollment
How would you like to enroll your returning child for the next school year without having to send in paperwork or stop by the office? Learn how in this 60-Second Power-Up!
Resume
Watch the video
Power-Up: Parent-Teacher Conference Scheduler
You can use Family Access to view teacher calendars and reserve a parent-teacher conference time slot that works for you. Learn how in this 60-Second Power-Up!
Resume
Watch the video
Power-Up: Push Notifications
Sign up for push notifications and receive an alert for everything from missing assignments to food service balances. Learn how in this 60-Second Power-Up!
Resume
Watch the video
When it comes to the importance of family involvement, don't take our word for it. Learn more about the statistics, research, and resources on the topic here.
Resources
Our Commitment to Privacy
We know how important it is to keep your child's data private. Click here to read more about what that means.
Follow the link
Do you have a question about Family Access? Before you reach out to your child's school, take a look at the answers to some of our most frequently asked questions.
FAQs
Q: Where do I go to log in to my account?
A:
Great question! Most of the schools and districts we work with have a link to Family and Student Access right on their main webpages. You also may have received a link in your back-to-school communications. If you still aren't having any luck, please contact the school office directly - they'll be able to point you in the right direction.
Q: Can you send me my login info?
A:
Unfortunately, we do not maintain or have access to your account information. Please contact the school or district office if you forgot your username or need a password reset.
Q: I'm having technical difficulties or I discovered a possible issue in Skyward. Who do I contact?
A:
Please contact the school or district technology office. Many of our customers have set up unique security configurations and display settings. Here at Skyward, we do not have access to these configurations or your individual account, so there is very little we can do on our end.
Q: Who do I talk to if I have a suggestion for improving Skyward?
A:
Many of our best enhancements were developed with the input of current Skyward users. We'd love to hear your feedback! Talk to your Skyward administrator about submitting a Request for Enhancement or become an active player in our community by signing up for the User Research Panel
here
.
Q: One of the videos shows a feature or area of Skyward that I don't have access to. What gives?
A:
Because every school and district is different, there may be times when certain areas of Skyward are not visible or not available to you. We would recommend focusing on the information that is relevant based on the setup being used by your child's school.
Q: What can I do to have the maximum impact on my child's education?
A:
The fact that you're here tells us you're taking a proactive interest in your child's education. We salute you. Recent studies have shown a direct correlation between parent involvement and student achievement, attendance, and behavior, from kindergarten through graduation.
Our only advice is to keep doing what you're doing - parent involvement typically drops off during the high school years, but sometimes that's when it can have the greatest impact.
Q: I have an unrelated question. How can I get in touch?
A:
We'll do our best to help! Click
here
to send us an email.
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