Family Access Toolkit for Students

A: Each school district has a unique login portal, and It's very likely that your school has a link to the Student Access portal right on its website. Take a look there, and if you still aren't having any luck, please contact the school office directly – the designated Skyward contact at your district will be able to point you in the right direction.

A: For security purposes, we do not have access to your account information. If you need to reset your login credentials, please use the “Forgot your Login/Password?” prompt on your district’s Skyward login page. After doing this, you will receive an email that will allow you to reset your forgotten account details.

If you are still unable to reset your username or password, your school's staff will need to be involved in recovering your account login credentials. Please connect with the designated Skyward contact at your district for assistance.

A: Please reach out to your school or your district technology office. The designated Skyward contact at your school has the ability to remedy the issue and submit a service call when needed, allowing for the quickest possible resolution. Because we do not have access to your school’s security settings or your individual account, there is very little we can do on our end.

A: Our team regularly uses input from Skyward users like you to help determine product updates and new features. We'd love to hear your feedback! Talk to your school’s Skyward administrator about submitting a Request for Enhancement or make your voice heard by signing up for our User Research Panel here.

A: We understand your anticipation! As soon as your teacher is done posting the information, you'll be able to see it. Skyward does not have any control over when your grades, schedules, or assignments show up in Family and Student Access.

A: The best advice we can give you is to be yourself, explore the things that interest you most, and stop worrying about what others think of you. Take accountability for your personal growth, embrace the wisdom and encouragement of those who support you, and - when it comes to pursuing your dreams - don't be afraid to reach skyward. P.S. – Keeping regular tabs on your grades in Skyward doesn’t hurt, either. 😉

A: We're sorry to hear you’re having trouble accessing your Skyward portal. When the system is down, the issue you are experiencing is caused by the school's server and will need to be addressed by your district's IT team. Please reach out to the designated Skyward contact at your school for the quickest assistance.