Videos
Videos 
Media Library
Media Library 
Troubleshooting
Troubleshooting 


60-Second Power-Up Videos

How can you make Skyward work for you? These short videos will show you how to accomplish some of the more popular tasks in Family Access, so you can deliver the kind of personalized instruction your students and parents crave.
 
P/T Conference Availability

P/T Conference Availability

Use Skyward's conference scheduler to manage your availability so parents can reserve times to meet with you. Learn how in this 60-Second Power-Up!
Parent Portal Playbook for Teachers

Parent Portal Playbook for Teachers

Inconsistency between classrooms is one of the biggest obstacles to parent portal buy-in. Here's how you can drive a more positive experience. 
Post Updates to Family Access

Post Updates to Family Access

It's easy to keep parents and students in the loop on gradebook updates and upcoming assignments. Learn how in this 60-Second Power-Up!
Using the Message Center

Using the Message Center

With the social media-inspired message center in Family Access, you can stay in touch with your students and those supporting them at home. Learn how in this 60-Second Power-Up!



Media Library

Your parents and students can only benefit from Family Access if they know about it. These digital and print resources can help you spread the word far and wide.
 
A Teacher's Perspective

A Teacher's Perspective

Don't take our word for it. See what one of your peers had to say about the impact of Family Access in his classroom.
Blog: The Golden Minute

Blog: The Golden Minute

Did you know that if you spend one additional minute on school-home communication each week, you can have a profound impact on attendance and dropout rates?
Educator Newsletter

Educator Newsletter

Never settle for what you already know. Stay informed on all the latest Skyward enhancements and services by subscribing to our Educator Newsletter.
Family Access Poster

Family Access Poster

One of your biggest challenges will be raising awareness. Hang these posters in your classroom for maximum visibility.
Parent Handout

Parent Handout

Hand these Family Access fliers directly to parents when you see them or send them home with your students if access is limited. Sometimes, parents just need to know what's available. 


Troubleshooting

Do you have a question about Skyward or Family Access? Take a look at the answers to some of our most frequently asked questions.
  

 Frequently asked questions

Q: What do I do if my login isn't working?

A: You'll want to contact your technology department for a password reset. Skyward does not maintain or have access to any of your account information.
 

Q: Why can't I see all of the options that are available on these videos?

A: Much of that has to do with your school/district's security settings. It's also possible that your district's contract with Skyward does not include all of the features depicted. If you think you should have access to a particular area, please contact your technology department for more information.
 

Q: Who do I talk to if I have a suggestion for improving Skyward?

A: Many of our best enhancements were developed with the input of current Skyward users. We'd love to hear your feedback! Talk to your Skyward administrator about submitting a Request for Enhancement or become an active player in our community by signing up for the User Research Panel here
 

Q: I need help with another area of Skyward - what do I do?

A: The best place to start is your internal Skyward support team. Or, press the "Help" or "SkyDoc" button from anywhere in the software. We've also got all kinds of resources here
   
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