Videos
Videos 
Media Library
Media Library
Troubleshooting
Troubleshooting 


60-Second Power-Up Videos

There are certain steps you can take as a leader to facilitate parent engagement and get your announcements in front of a larger percentage of your audience. These short videos will show you how to accomplish some of the more popular tasks in Qmlativ.
 
Family Access Rollout

Family Access Rollout

In this video, Pete Just — CTO, MSD of Wayne Township, IN — takes us through the steps his district took in the months leading up to launch.
Message Center

Message Center

Reach parents where they are and use the high traffic in Family Access to get your message out.
Parent Portal Playbook

Parent Portal Playbook

Leaders don't always have a clearly defined role to play in the parent portal, but that doesn't mean you can't make an impact. 



Media Library

Your parents and students can only benefit from Qmlativ if they know about it. These digital and print resources can help you spread the word far and wide.
 
Educator Newsletter

Educator Newsletter

Subscribe to our monthly newsletter for updates on new Skyward products, templates, and resources. 
Family Access Handout

Family Access Handout

Keep a stack of handouts at the ready for conferences, open houses, drop-in meetings. There's never a bad time to raise awareness.
Family Access Poster

Family Access Poster

Awareness makes all the difference. Hang these posters in school offices, entryways, and gathering places for maximum visibility.
Hi-Res Logo Download

Hi-Res Logo Download

Make things easy on your parents and students by putting a link to Family Access front-and-center on your homepage. Visible = accessible.
Letter to Parents

Letter to Parents

Your families are more likely to embrace change when they see value. Let your parents know what to expect from your Family Access launch. 
Letter to Teachers

Letter to Teachers

Your teachers will be the guardians of your Family Access portal. Use this template to set expectations and lead with transparency.
Local Business Flier

Local Business Flier

Community engagement is a team effort. Promote the benefits of Family Access to your local businesses. 
Parent Engagement Page

Parent Engagement Page

We've consolidated some helpful resources on the benefits of parent engagement and strategies you can use to change your culture. 
Press Release Template

Press Release Template

Want to raise awareness of Family Access through local media? Start here.


Troubleshooting

Do you have a question about Family Access? Before you reach out to your internal Skyward support team, take a look at the answers to some of our most frequently asked questions.
  

 Frequently asked questions

Q: What do I do if my login isn't working?

A: Get in touch with your internal Skyward support team. They'll be able to reset your password or provide you with updated credentials as needed.
 

Q: How do I add more options for my parents?

A: Your district's security settings determine the areas that are visible in Family Access, as well as the notification options available to students and parents. Some features, like Food Service or New Student Online Enrollment may not have been a part of your initial proposal. These can be added at any time by contacting your account manager. Scroll down and click on the "Learn more here" button to submit a product inquiry.
 

Q: Who do I talk to if I have a suggestion for improving Skyward?

A: Many of our best enhancements were developed with the input of current Skyward users. We'd love to hear your feedback! Talk to your Skyward administrator about submitting a Request for Enhancement or become an active player in our community by signing up for the User Research Panel here
   
 

 

Not yet a Skyward customer? See for yourself how Family Access is helping district leaders everywhere engage their communities.

Learn more here
 
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