STEVENS POINT, Wis. (Aug. 15, 2017) – Skyward, a leading K-12 administrative software provider, has extended its six-year partnership with two Texas Education Service Centers (ESCs), Region 10 and Region 12. The agreement will offer additional support options to Skyward customers across the state of Texas. Through their partnership with Skyward, the ESCs will provide SIS customer support, including solution implementations, workshops, and multiple forms of training for current and new staff.
“By continuing our strong relationship with Regions 10 and 12, we are providing our Texas customers with additional training and support options,” said Ray Ackerlund, chief marketing officer at Skyward. “Our goal has always been to enhance the Skyward experience while saving districts time and reducing costs, and this partnership accomplishes that.”
With Skyward serving nearly 250 Texas school districts, the sustained partnership in both regions will help customers maximize their solution and improve the quality of education. In order to assist districts, ESC representatives must pass the same certification standards as Skyward’s own support staff while offering a deep understanding of Texas education. Additionally, both regions will provide supplemental services such as PEIMS/TSDS support, software consultations, data export automation, and on-demand training.
“Region 10 is excited to continue the partnership with Skyward to best serve districts throughout Texas. The opportunity to provide personalized support allows Region 10 to ensure Texas schools utilize the full capabilities of Skyward to enhance education,” said Angela Murray, Region 10’s manager of student and business information systems.
“We are thrilled to continue our partnership with Skyward, which has provided ESC Region 12 opportunities to build relationships with schools across the State of Texas over the past six years,” said Tom Stephens, a Skyward coordinator at Region 12. “Our Skyward-certified staff are all former school district employees who know the intricacies of Texas State Reporting, and are devoted to supporting school personnel through this partnership.”
With this new agreement, current customers will continue receiving the same support for their daily operations unless they are looking to change hosting or support options. Districts across the state have the option to switch from Skyward support to ESC support if they prefer. Any customers that are not currently supported by the ESCs but would like to be, can contact Tim Casey, director of state and federal compliance.
For more information about ESC Regions 10 and 12, visit https://www.region10.org/ or http://www.esc12.net/.