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Videos
Videos 
Media Library
Media Library 
Troubleshooting
Troubleshooting 


60-Second Power-Up Videos

There are certain steps you can take as a leader to facilitate parent engagement and get your announcements in front of a larger percentage of your audience. These short videos will show you how to accomplish some of the more popular tasks in Family Access.
 
District News Posting

District News Posting

Get the word out. Use the Family Access district news postings to increase the likelihood that your messages reach the maximum number of students and their families. Learn how in this 60-Second Power-Up!
Free and Reduced Lunch

Free and Reduced Lunch

Collect your meal applications through the online enrollment process, saving time for parents and staff.
Gradebook Tracker

Gradebook Tracker

With the gradebook tracker, you can get an inside look at how effectively your teachers are using Skyward to provide students and parents with important and timely information. Learn how in this 60-Second Power-Up!
Message Center Usage Report

Message Center Usage Report

Teachers, students, and families have a direct, open line of communication with the Family Access message center. Run one report to determine where your engagement gaps exist. Learn how in this 60-Second Power-Up!
Parent Portal Playbook for Administrators

Parent Portal Playbook for Administrators

Leaders don't always have a clearly defined role to play in the parent portal, but that doesn't mean you can't make an impact.
Rolling Out Family Access

Rolling Out Family Access

Hear one CTO's advice for getting off to a successful start with Family Access.



Media Library

Your parents and students can only benefit from Family Access if they know about it. These digital and print resources can help you spread the word far and wide.
 
Back-to-School Message for Parents

Back-to-School Message for Parents

Use this downloadable template to give yourself a starting point when crafting those back-to-school communications.
Educator Newsletter

Educator Newsletter

Don't get complacent after your initial launch. Stay informed about all the latest Skyward enhancements and services by subscribing to our Educator Newsletter.
Family Access Poster

Family Access Poster

Your first challenge is going to be raising awareness. Hang these posters in school offices, entryways, and gathering places for maximum visibility.
Hi-Res Logo

Hi-Res Logo

Make things easy on your parents and students by putting a link to Family Access right on your website's homepage. Visible = accessible.
Local Business Flier

Local Business Flier

Community engagement is a team effort. Encourage local businesses to get involved by promoting the benefits of Family Access. 
Parent Engagement Resources

Parent Engagement Resources

Not sure where to start? We've consolidated some helpful resources on the benefits of parent engagement and strategies you can use to change your culture. Click here to learn more.
Parent Handout

Parent Handout

Leverage those one-on-one conversations with parents. This Family Access flier can be sent home during open houses, parent-teacher conferences, or office visits. 
Press Release Template

Press Release Template

Want to raise awareness of Family Access through local media? This template should give you a good starting point.
Rollout Message for Parents

Rollout Message for Parents

Your community is more likely to embrace change when they know about the benefits up front. Let your parents know what they can expect from your Family Access launch.
Rollout Message for Teachers

Rollout Message for Teachers

The way your teachers communicate with parents and students is going to change when you launch Family Access. Set the tone early and provide transparency with this introductory announcement.


Troubleshooting

Do you have a question about Family Access? Before you reach out to your internal Skyward support team, take a look at the answers to some of our most frequently asked questions.
  

 Frequently asked questions

Q: What do I do if my login isn't working?

A: Get in touch with your internal Skyward support team. They'll be able to reset your password or provide you with updated credentials as needed.
 

Q: How do I add more options for my parents?

A: Your district's security settings determine the areas that are visible in Family Access, as well as the notification options available to students and parents. Some features, like Food Service or New Student Online Enrollment may not have been a part of your initial proposal. These can be added at any time by contacting your account manager. Scroll down and click on the "Learn more here" button to submit a product inquiry.
 

Q: Who do I talk to if I have a suggestion for improving Skyward?

A: Many of our best enhancements were developed with the input of current Skyward users. We'd love to hear your feedback! Talk to your Skyward administrator about submitting a Request for Enhancement or become an active player in our community by signing up for the User Research Panel here
   
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See for yourself how Family Access is helping leaders everywhere engage their communities.


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