Skyward Managed Services
Managed Services is the perfect solution to ensure your Skyward software runs well with the maximum uptime on your server and your network.
Managed Services is the perfect solution if you prefer the advantages of the hosted model, but would like to host your Skyward software onsite.
Skyward will remotely monitor your software, and will load all software updates to your system. Any database administration tasks that come up will also be handled by Skyward.
Skyward IT Services specializes in network and Skyward systems support for K-12 school districts.
|A hands-off approach
- Free up IT resources in an understaffed department.
- Run your Skyward programs using minimal IT support staff.
- No need to train your staff in Skyward system administration.
- Have Skyward experts take care of your network for you.
| Optimal Skyward uptime
- Ensure optimal uptime with 24/7 monitoring.
- Great solution if you prefer to keep your data local or do not have enough bandwidth for a hosted solution.
| What is included?
- Skyward engineers will remotely monitor your Skyward network.
- We will load all your Skyward releases, PMPs, and addendums.
- We will perform all database administration tasks.
- You will get Skyward server operating system support (Windows, AIX, SuSe, Linux).
- We will troubleshoot all your network related issues.
- You will have support for your devices that interface with your Skyward software including TrueTime readers and barcode readers.
- After hours support is included at no additional charge.